Background: Aga Khan Health Service, Pakistan (AKHS, P) runs one of the largest not-for-profit private healthcare systems in the country, with a focus on the regions of Gilgit-Baltistan, Khyber-Pakhtunkhwa, Punjab, and Sindh. Its core focus includes initiatives for hard-to-reach populations through services like outreach clinics, training of community midwives to provide low-cost health services in remote areas, screening for non-communicable diseases, and digital health solutions.

Job Summary: The Junior Clerk  is responsible for providing administrative, Human Resource and basic financial support to the health facility. The position ensures proper documentation, record keeping, voucher preparation, filing, and support in day-to-day accounts and office operations in accordance with organizational policies and financial procedures.

Aga Khan Health Service, Pakistan, is looking for a competent Junior Clerk  based at RHC Shagram, Upper-Chitral in Chitral Region. 

Key Responsibilities:

A. Accounts and Financial Support

• Assist in preparation of payment vouchers, receipts, and journal entries under supervision.
• Maintain petty cash records and support petty cash reconciliation.
• Assist in preparation of salary sheets, overtime claims, and staff allowances (if assigned).
• Support verification of invoices, bills, and supporting documents before payment processing.
• Maintain record of advances, settlements, and deductions as per procedures.
• Assist in bank-related documentation such as deposit slips and cheque records.

B. Record Keeping and Documentation

• Maintain proper filing system for financial documents including vouchers, invoices, purchase orders, and receipts.
• Ensure safe custody of financial records for audit and reference purposes.
• Maintain logbooks and registers (attendance, office correspondence, dispatch/receipt registers).
• Assist in maintaining fixed asset register and inventory documentation.

C. Procurement and Store Documentation Support

• Support procurement documentation including requisition forms, comparative statements, and purchase files.
• Assist storekeeper in maintaining stock records, issue vouchers, and inventory documentation (if required).
• Ensure proper documentation and filing of procurement and store-related records.

D. Administrative and Office Support

• Manage office correspondence, including typing, printing, scanning, photocopying, and emailing documents.
• Maintain dispatch and receipt register and ensure timely communication.
• Support arrangement of meetings, trainings, and official visits.
• Assist in preparation of official letters, memos, and reports.
• Assist office management for closely monitoring of HR related matters

E. External Coordination and Stakeholder Engagement

• Coordinate with nearby health facilities (BHU/BHC/other healthcare providers) to improve referral efficiency.
• Engage community health workers, LHWs, vaccinators, and frontline staff for early identification and timely referral of high-risk patients.
• Facilitate communication between the facility and peripheral health centers to strengthen service integration.
• Maintain positive relationships with community representatives, local authorities, and other stakeholders.

F. Facility Operations and Hospital Management

• Oversee smooth functioning of all departments, including diagnostics, pharmacy, emergency services, labour room, and inpatient wards.
• Resolve operational challenges in coordination with administration and nursing leadership.
• Ensure coordination between clinical and support departments for uninterrupted service delivery.

G. Reporting and Coordination

• Assist in preparation of monthly financial summaries and supporting reports.
• Coordinate with departments for collection of bills, requisitions, and supporting documents.
• Provide support during internal and external audits by arranging records and files.
• Ensure compliance with organizational finance and administrative policies.

H. Confidentiality and Professional Conduct

• Maintain confidentiality of financial, staff, and hospital records.
• Follow organizational policies, code of conduct, and safeguarding guidelines.
• Maintain discipline, punctuality, and professional behavior.
• Perform any other duties assigned by supervisor relevant to accounts and administration.

I. Key Performance Indicators (KPIs)

• Timely preparation and submission of vouchers and supporting documents.
• Accuracy and completeness of financial and administrative records.
• Proper filing and retrieval of documents for audit purposes.
• Timely handling of correspondence and office documentation.
• Compliance with finance procedures and internal controls.

Qualifications & Experience:

• BA, graduation in Commerce, Accounting and relevant Administration Degree will be preferred
• Minimum 1–2 years of relevant experience in accounts or clerical work preferred.
• Working experience in ERP will be preferred
• Results-driven, ethical and adaptable professional with a strong service and stakeholder focus.
• Strong integrity with the sensitivity to manage confidential information.
• Demonstrates superior organizational skills and the agility to multitask and assume changing strategic responsibilities in a dynamic environment.
• Possesses strong integrity, intellectual humility and demonstrable expertise in navigating ambiguity and constant change.
• Shows resilience, flexibility and perseverance, especially during challenging periods.
• Culturally sensitive, inclusive and respectful of diverse populations, reflecting the global values of the AKDN.
• A deep passion and commitment to AKDN’s purpose, values and ethical framework. Flexibility to work as required to meet AKHS mandates.

AKHS is committed to reducing our impact on climate and the environment and have set ourselves the goal of striving for net-zero carbon operations by 2030. All staff is expected to take part in making this a reality. The Junior Clerk  accompanied with his/her Line Manager is expected to identify and understand which aspects of his/her work have most impact on the environment, and define tasks, work, and personal goals within his/her work plan to reduce these impacts and bring AKHS closer to net zero.

Interested candidates meeting the criteria can apply latest by April 26, 2026