Introduction:

Human Appeal is an incorporated UK charity and a global humanitarian and development organization. We save lives, alleviate poverty, transform and empower local communities whilst championing humanity, impartiality, neutrality, and independence and establishment of self-sustaining development programmes. Our vision is "to become the global agent of change for a just, caring, and sustainable world’’.

Position Summary:

The Program Health Assistant supports the implementation and coordination of health projects. This role involves administrative and direct service tasks to ensure program effectiveness, compliance, and participant engagement. The assistant reports directly to senior program support officer, and works closely with Senior Program Manager, field teams and patient's families to facilitate screenings, payment process, record keeping and data tracking.

Key Responsibilities:

1. Program Support & Coordination:
2. Data & Reporting:

• Assist in planning, organizing, and executing health programs
• Maintain program records, track patient's treatment record including invoices, bills and doctor prescription, and manage follow-ups.
• Good understanding of the project document, and business processes, and implementing the same in the field.
• Effectively interpret the project document to the colleagues (district program officers, Admin & Procurement, and Finance). Regular follow up with the operations department (Admin and Finance) for related matters and timely release of payments to the families.
• Coordinate the development of all project implementation plans, budgets and progress reports as per template.
• Ensure timely implementation of the project in the assigned areas as per the Detailed Implementation plan (DIP).
• Working in close coordination with Snr Manager DRM and Snr Program Support Officer to ensure routine project related assessments are executed and monthly quarterly and final reports are submitted timely.
• Undertake field visits to gather the information and results related to the program (if required)
• Coordinate mobilization of financial resources related to project activities and seasonal projects.
• Ensure that information and data from the field is captured, documented, analyzed, and reported in a results-based and timely manner.
• Ensure effective communications, visibility, and knowledge management.
• Contribute substantially to the presentation & communication activities in implementation process.
• Assist all components of the program in producing and documenting all kinds of program related reports.
• Participation and facilitation in the implementation of HA seasonal programmes & emergency response.
• Any other tasks assigned by the management

• Collect and enter program data (e.g., patient demographics, service utilization) into databases.
• Prepare reports on program progress, outcomes, and challenges.
• Manage program-related correspondence, emails, and phone inquiries.
• Assist with budget tracking and expense documentation.

Qualifications & Skills:

• Education: Minimum bachelor’s degree in public health or related field, master degree preferred
• Experience: 1 year in community health, program coordination, or nonprofit work.
• Skills:
• Familiarity with public health principles and local resources.
• Strong organizational and multitasking abilities.
• Strong writing skills
• Confident and self-initiating

Computer Skills:

• MS Office, Outlook, MS Power Point

Language:

• Urdu, English, (essential) or knowledge of local languages preferred

Key Personal Qualities:

• Strong emotional intelligence and resilience, and able to maintain self-control in difficult situations.
• Good communication skills in local as well as English / Urdu language, which delivers information with clarity in a wide range of situations.
• Other regional languages (Pashtu, Sindhi) would be an asset
• Has a positive nature and able to overcome issues that create hindrance in achievement of entrusted goals / objectives.
• Has a learning attitude and a continuous improvement philosophy